The banks' Interest Rate Swaps scam ruined businesses across the UK. sound familiar the only difference is with asset based lending - the banks set up separate companies so that their dirty dealings did not come under their banking governance! The undercover banker Honestly Banking tell's how the banks have managed to get themselves made judge and jury in the processing of compensation claims - sound familair - it's called the ABFA code of code.
Fantastic, amazing, a triumph! That's really the only way you can
describe the FCA review of Interest Rate Swap mis-selling. The wonderful thing
about it is that the banks that did the mis-selling have got to design, run and
review the scheme. Yes that's right, the very banks that did the mis-selling
are conducting their own 'independent' review. What's even better is that the
'independent' oversight is by litigation lawyers who are in the pay of the
banks[1]
and will use the review process to gather evidence that can be used in
litigation against the very people the banks originally mis-sold to.
Admit it, you've got to admire us clever bankers. We've even persuaded the
FCA to state publicly that those businesses who have been devastated by the
mis-selling of swaps don't need to take any legal advice![2]
“The IRHP
review has been set up to deliver fair and reasonable redress to customers
where appropriate without them needing to hire lawyers or claims management
companies”
FCA advice
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Banks decide who is eligible for redress:
Let's look at how this shrewd scheme works. Firstly the bank decides
whether you’re eligible or not to use the scheme. Sneakily the banks use
different criteria than normal to exclude those that might cost us a lot of
money and the FCA accepted it[4]
- result! We decide that you’re 'sophisticated' so you're stuffed – get out and
take your swap with you (and don’t dare cancel that direct debit!). Good that
gets rid of some of the problem. What's even funnier is we've got the FCA to
state that these clients can use the FOS (ombudsman) for redress – but actually
if they have more than 10 employees (which is probably why they were deemed
‘sophisticated’ in the first place) they are not eligible to use this either[5]
- a stroke of genius!
“Independent” case reviews:
Then we get our 'independent reviewers', giant law firms, to deploy
their experienced litigators to cross-examine the clients[6],
sorry, not supposed to do that, 'interview' for several hours. We don't give
them any of the bank's side of the story, but we get them to spill the beans
and get them to admit that they really wanted the Swap and to incriminate
themselves so that we can use the recordings in litigation if needs be. Our
clever PR people have decided to call this an 'open transparent' process and
not to bother to explain the legal ramifications to the mis-sold customers, who
have been told not to bother with lawyers after we suggested it to the FCA[7].
“Independent” assessors:
Once the reviewers have got what the evidence need, we then use our
army of 'independent' assessors to review the cases and decide if and what
redress is due. We've hired in these ex-bankers, many of whom have been made
redundant on day rates of £1000+ a day[8],
so they had better reach the right conclusion or we will kick them out.
Cleverly our HR people have made these assessors set up Ltd companies, so we
can limit our liabilities if they are found to have been unprofessional or
incompetent.
Redress and Compensation:
We are really pleased with the redress we are giving out. We've taken
a leaf out of the best high street retailers book and try and give them a
replacement product[9]
- what's even funnier is that it's often as bad or worse than the
original
swap! And it has maybe double the profit in it for us! Also the client
who we sold the wrong product to has to accept our advice again - it
went so well first time! We cooked up a wheeze whereby we can ensure these still have a load
of break costs and might not be needed anyway. We've also conveniently
neglected to build in an appeals process[10],
so the client has to accept our findings. Aren’t we smart?!
Delaying claims beyond the limitation date:
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Gagging orders:
As you would expect it's not all been easy. We've had to pay out a few
times, but we've used gagging orders specially made by our legal friends. The
FCA doesn’t allow us to do this as part of the redress scheme, so to get round
this we just take this client out of the scheme. We think so little of the
clients anyway, we don't mind chucking a bit of extra money to shut them up.
We've planned for this already, but we are a bit worried that the stockmarket
will be spooked if they know the real size of our provisions[14].
Consequential loss compensation:
Actually we are pretty worried about the consequential loss claims –
i.e. compensating clients for anything from loss of profits to the total
collapse of their businesses. But the FCA is being very helpful[15],
doing their best to discourage consequential loss claims citing time delays,
complexity and emphasising the general futility. The FCA has also given us a
get-out-of-jail card saying we don’t have to compensate investors and
guarantors – so your friends and family who put money into your business can
get stuffed. It’s times like this you
know who your friends are. Our mates at the FCA are trying to keep compensation
down to us returning interest payments (minus interest payments that would have
been paid had we sold the client a less dodgy loan at the time). If we were
selling dodgy brake pads that made clients’ cars crash, the FCA would tell the
client to forget their wrecked car and injuries and just accept a new set of
brake pads from us as compensation.
The Vampires
If there’s a business that’s causing us lots of trouble, or they have
some lovely assets we fancy, we have a terrific plan. Firstly we make the
business breach some of their lending covenants by using hidden calculations
(often in their Swaps) and then put the distressed business into what’s known
as ‘business support’ or ‘global restructuring’ and then we use team of
specially trained ‘vampire’ bankers to suck out all of the value. Once we’ve
extracted as much money as we can, we get our tame valuers to down value the
business - we then dispose of it at a profit![16]
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